A global healthtech company wanted to grow its share of service contracts among large hospitals. Despite high profitablity, new competitors and cost pressures were driving down margins on service.
Stoikos Management provided a Senior Director to work with the of Services & Solutions Busienss on:
Researching the market and customer needs for imaging equipment service including key changes
Creating a new value proposition (multi-vendor, managed service) to meet hospital needs
Identifying gaps in the offering and acquiring new businesses to fill them (spare parts, analytics)
Supporting account executives in pitching to key hospitals in th US and China
The results:
21% increase in managed service revenue
10-20% ‘day one’ OPEX savings for hospitals